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Privacy Policy

Data Collection

What is collected:

  • Name
  • Address
  • Email
  • Phone number
  • Bank card details

How it is collected:

  • When you purchase a digital online product
  • When you make a contact enquiry

Data Usage

We use the collected data to:

  • Fulfill administrative functions associated with our services (e.g., billing, credit, and account management).
  • Enter into contracts with you or third parties.
  • Measure and improve our services and their individual features.
  • Enhance your experience by delivering relevant content (including editorial, marketing, and advertising).
  • Conduct other marketing and client relationship activities.
  • Allow you to comment on content, and participate in games, competitions, or rewards programs.
  • Provide customer support.
  • Respond to your enquiries.

Cookies

We use cookies to provide some of our services. You can block certain advertisements by blocking or deleting cookies in your browser settings. However, blocking cookies may affect the functionality of our services. Some third-party providers may use tracking technology other than cookies to deliver targeted advertisements to you.

User Rights

Access, Correction, Deletion: Even after you cancel your account with us, we will retain your information for as long as necessary for the purposes outlined in this Privacy Policy. We may retain your information to prevent fraud, maintain systems security, comply with legal requirements, or fulfill our contractual obligations to third parties. In certain circumstances, we may not be able to remove all of your personal information.

Data Security: We use reasonable measures to safeguard your personal information from loss, theft, unauthorized use, disclosure, or modification, including:

  • System security measures such as firewalls, data encryption, virus detection methods, and password-restricted access.
  • Secure transmission of sensitive information (e.g., credit card numbers) using SSL technology.
  • Training our staff to handle your information in accordance with this Privacy Policy and applicable privacy laws.
  • Ensuring that third parties who store or assist us in storing your personal information adopt appropriate security measures.

Accessing Your Information: To access, review, correct, or update your personal information, contact us at mail@onbrands.com.au. Provide your name and contact details (including your email address, address, and telephone number) and specify clearly what information you would like to access, review, correct, or update. We will respond to your request as soon as reasonably practicable.

Opting Out: If you do not want to receive promotional messages from us, you can change your account settings or follow the unsubscribe instructions included in our emails and text messages. If you have linked any of your social media profiles to your account for any OnBrands Design Agency service, you can cancel that link by changing your account settings.